Shipping & Warranty

LOCAL SHIPPING 

Applicable for all orders in Singapore only

Standard Delivery (3-7 Working Days) 

  • All orders received before 3pm will be packed and shipped out the next working day.
  • For urgent orders, we recommend Next Day Delivery or Self Collection.

Next Day Delivery (1 Working Day)

  • Get your order delivered the next working day with our Next Day Delivery option.
  • All orders received before 12am will be packed and delivered the next working day.
  • If you have a preferred delivery date or time, please indicate it before you check out.

Self Collection (1 Working Day)

  • All orders received before 3pm will be ready for collection the next working day.
  • You will receive a notification via email when your order is ready for collection.
  • Please note that all items ordered must be collected within seven (7) days from the order date. Any uncollected items will be forfeited. 

OVERSEAS SHIPPING 

All prices listed on our website are in Singapore dollars.

Shipping rates and estimated delivery date are calculated during checkout based on your postal address. Please bear with us if your orders do not arrive on the estimated delivery date due to customs delays.

Please note that orders shipped outside of Singapore may be subject to import taxes, duties and fees, which are imposed once a shipment reaches the recipient’s country.

Additional charges for customs clearance must be fulfilled by the recipient. The respective logistic partners will contact you for the additional charges for payment. 

Stellar M will not be able to calculate these charges or be liable for these additional charges. 

Custom policies may vary for each country. Please contact your local customs office for more information.

All goods sold will be non-exchangeable and non-refundable. 

Stellar M is not responsible for any lost or damaged goods caused in the process of delivery.

If you have any questions regarding your international order, please contact our team at sales@stellar-m.com.

For avoidance of doubt, working days include Mondays to Fridays excluding Public Holidays.